At Positive Agency, we trust in our work: we offer a three-month guarantee. If expected results are not met, we refund 75% of the total agency fee.

We have highly skilled teams and methodologies based on Growth Hacking, A/B Testing, and Lean Management. If you feel the assigned team does not meet your expectations, you can request a 75% refund of the agency fee.

With over 16 years of experience and the backing of renowned global clients such as Canon, Mercado Libre (LATAM’s eBay), Volvo Trucks, among others, our experience is built on solid training and continuous learning methodologies applied to each sector. This enables us to provide solutions that meet your challenges and opportunities, even in demanding markets like North America.

Although we specialize in tech companies focused on the creative sector, we follow a rigorous research process: we combine A/B Testing, data analysis, and Lean methodology to learn and position any industry. This ensures that, regardless of the sector, we develop effective strategies to grow it.

One of our strengths is our strong organizational culture, reflected in a high Net Promoter Score (NPS). This guarantees stability and continuity, minimizing turnover issues and ensuring smooth and high-quality communication.

Our reports are advanced and designed to offer a clear and detailed view of each campaign. Additionally, we have a total transparency policy: data is handled honestly, following strict privacy, anti-corruption, and continuous improvement guidelines

All of our front desk teams are certified in advanced English, ensuring effective communication with international teams. Additionally, our tools and processes ensure efficient responses without overload, even while serving multiple clients.

We use project management software and a clear responsibility matrix to ensure each stage is completed as planned.
Additionally, our structure is based on teams of specialists, each handling a maximum of four clients simultaneously. This ensures they are not overwhelmed, maintaining an efficient work pace, agile response times, and personalized attention for every project.

We implement and communicate a clear responsibility matrix, so every activity and commitment is clear from the start. This minimizes any deviations and ensures we meet the agreed terms.

Our policy is satisfaction without surprises on the invoice. We do not charge unjustified extra fees for changes; the investment translates into a superior value proposition, where each expense is justified by measurable results.

In addition to our strategies and execution, we’ve created a comprehensive plan of added values that includes: custom design and creativity, full transparency in management, and proactive communication. All of this translates into a solution that surpasses the initial cost by generating tangible results.

We focus on effectiveness and real impact. Beyond awards, our results – measured in ROAS, engagement, and brand growth – speak for themselves. We believe in the transcendence of results over external recognition.